Shipping policy

Shipping Overview

Shipping available across Canada
Free shipping on orders over $65 CAD
Estimated delivery between 3–5 business days
Tracking included with all orders

Processing Times

Orders are typically prepared and shipped within 1 business day.
Processing times may be longer during holidays, high-volume periods, or carrier delays.

Delivery

Delivery times are estimates and may vary depending on your location, weather conditions, or carrier delays.
Once your order ships, you will receive a confirmation email with tracking information.

Returns

We accept returns within 30 days of delivery.

To be eligible:

Item must be unused
Original packaging required
Proof of purchase required

To start a return, contact us at: contact@owaw.ca
Approved refunds are generally processed within 5–10 business days after the returned item is received and inspected.